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Our Newsletter


Ordering Information & Other Policies

 

GENERAL INFORMATION:

I ship to the continental United States only. Orders to foreign countries (or Hawaii or Alaska)are not accepted. If I receive an order to be sent to somewhere besides the continental US, I will cancel your order and refund your payment. 


My website accepts payment by both PayPal and credit/debit cards. If you prefer not to pay by either of those methods, you may call me (910-464-3700) and arrange to pay either by check or with a debit or credit card (Visa, MasterCard, or Discover) over the phone. If you do call to place an order, please have the item numbers of the wares you are ordering. 

Remember if you are calling that I am usually open 9am - 5pm Eastern time, but always closed on Wednesdays and Sundays.  Any time I will not be able to keep those hours, I will put a note on the home page of this website.

Orders are sent by US Postal Service.  All orders are fully insured and orders are generally shipped out within 2 business days of receipt of order.

I do not take back orders. I try to update the website often enough that only items that are currently in stock are shown. If you do order something that is out-of-stock, I will promptly contact you and refund your payment.

If you have questions that are not answered on the website, feel free to email or call me. (My usual store hours are 9 am to 5 pm Eastern time, closed Wednesdays and Sundays.)

 

EMAIL LIST:

My email list is used to inform customers of news and upcoming events and to notify them when I have added new items to the website. If you would like to be added to my email list, please let me know. (I do not sell or rent my email list to anyone.)

 

SPECIAL ORDERS:

I do not take backorders or special orders.

The one exception to this policy is that for museums and historic sites I will often do special orders, depending on if the pottery is something I have an interest in making or not. I especially enjoy working from historical pieces, sherds, or archaeological drawings of originals from a historic site.

 

WHOLESALE POLICY:

* 10% discount on purchase of $1000 or more of items for resale only.

* 20% discount on purchase of $2000 or more of items for resale only.

* Museum or historic site gift shops receive the 20% discount on purchases of any amount of items for resale only. This discount does not apply to purchases for exhibitions, furnishings, or programs.

 

Westmoore Pottery

4622 Busbee Road, Seagrove, NC 27341

Telephone: (910)464-3700

 

Hours may vary, but usually open 9am to 5pm.

Always closed Wednesdays and Sundays.

 

 

Always closed Wednesdays and Sundays.